The insurance landscape has changed over the last several years: premiums and co-pays have increased significantly and high deductible plans have become more prevalent.

We are trying to maintain our current policy of billing insurance first, and then billing the patient once we have obtained the explanation of benefits. The number of patients who have high-deductible plans has increased to the point where soon we may no longer be able to continue in this manner.

That is why, in 2018, we started using a new payment system that makes it much easier for our patients to pay their bills or set up their own payment plans. This new system also allows us to keep a credit card on file that we either charge when you tell us or we can set up to charge automatically once your responsibility has been determined. It is called Greenlight. This is recommended for patients with an HSA (health savings account) or an FSA (flex spending account).

If you would like to set up a Greenlight account, please see me when you are in the office or contact me via phone or email below.

How May I Pay?

We believe that healthcare is important. We do not want finances to keep you from receiving care that you might need, but we have financial obligations in the office. We are always willing to discuss other possible arrangements if people talk to us, so please do not ignore this request.

I look forward to your personal interest and cooperation in this matter.

Sincerely,

Jessica Hawley, CPC

Billing Supervisor

Phone: 413-549-8400

Email: jhawley@doctorkate.net

Atkinson Family Practice Believes that Black Lives Matter

As a medical home, we focus on the holistic and total health of our patient community. We recognize that systemic racism, including police violence, is a direct and pervasive threat to the lifelong health and safety of Black and Non-Black People of Color. We at AFP stand in solidarity with the Black Lives Matter movement and will continually work to be allies. We will work to grow and adapt our healthcare practice to best serve our patients in a system that is biased against the Black and Non-Black People of Color members of our community.

We open our doors to those who need access to a safe medical environment. We have work to do as a medical practice and as a society. We pledge to listen, support, and grow.

Atkinson Family Practice

June 2020