The insurance landscape has changed over the last several years: premiums and co-pays have increased significantly and high deductible plans have become more prevalent.

We are trying to maintain our current policy of billing insurance first, and then billing the patient once we have obtained the explanation of benefits. The number of patients who have high-deductible plans has increased to the point where soon we may no longer be able to continue in this manner.

That is why, in 2018, we started using a new payment system that makes it much easier for our patients to pay their bills or set up their own payment plans. This new system also allows us to keep a credit card on file that we either charge when you tell us or we can set up to charge automatically once your responsibility has been determined. It is called Greenlight. This is recommended for patients with an HSA (health savings account) or an FSA (flex spending account).

If you would like to set up a Greenlight account, please see me when you are in the office or contact me via phone or email below.

How May I Pay?

We believe that healthcare is important. We do not want finances to keep you from receiving care that you might need, but we have financial obligations in the office. We are always willing to discuss other possible arrangements if people talk to us, so please do not ignore this request.

I look forward to your personal interest and cooperation in this matter.

Sincerely,

Jessica Hawley, CPC

Billing Supervisor

Phone: 413-549-8400

Email: jhawley@doctorkate.net

We at AFP applaud the jury decision in the Derek Chauvin trial. But it is only the beginning. Atkinson Family Practice stands in solidarity against racism.

Deplorable acts of violence against Black people at the hands of police must stop. So too must the less visible structural racism that leads people of color to disproportionately shoulder the burdens of poverty and inequality in our country. That critical work lies at the hands of all people, not just people of color who have, for too long, been forced to live in fear and often, in silence. We must continue to listen to, and believe, the suffering felt by black and brown people in the U.S.  and work to stand up against any acts of racism.  This includes looking inside ourselves to recognize our own biases and socially-implanted racism.

We can do better.  Atkinson Family Practice will continue to work on our own agenda to become and antiracist organization. We welcome constructive feedback from our community..

Sincerely,

Dr Kate Atkinson and Atkinson Family Practice