Home - Atkinson Family Practice

Healthcare for the Entire Family

INFORMATION REGARDING ACCESS TO PATIENT PORTAL

CARING FOR YOUR FAMILY!

Atkinson Family Practice is your medical home. Located in Amherst and now Northampton, we balance a science-based approach to health and wellness with an attitude of fun, compassion, and openness. Here, you’re more than just a patient—you’re part of our family. We look forward to caring for you and yours. Let us tell you more about ourselves and our partnership with patientss seeking their best health. You can find more info about our policies here!

TELEHEALTH VISITS

We have telehealth visits. Whenever possible we are happy to accommodate patients by scheduling visits remotely. Please visit the Co-Pay/Televisit Information page for more information!

REFERRAL QUESTIONS

Atkinson Family Practice now has an email dedicated for any referral-related questions and comments. Please send all referral related messages to referrals@ doctorkate.net.

Contact Doctor Kate
Contact The Front Office

FOR TELEHEALTH VISITS:

Visit our Co-Pay/Televisit information Page

CLICK HERE TO LOG INTO YOUR FULLSCRIPT ACCOUNT

Patient Portal Link

To Pay a Bill You Received in the Mail

PATIENT INFORMATION

The insurance landscape has changed over the last several years. Premiums and co-pays have increased significantly and high deductible plans have become more prevalent.

We are trying to maintain our current policy of billing insurance first, and then billing the patient once we have obtained the explanation of benefits. The number of patients who have high-deductible plans has increased to the point where soon we may no longer be able to continue in this manner.

New Payment System

That is why, in 2018, we started using a new payment system. This system makes it easier for our patients to pay their bills or set up their own payment plans. This new system also allows us to keep a credit card on file that we can charge when you tell us. We can also set up a plan to charge your card automatically once your responsibility has been determined. It is called Greenlight. Greenlight is recommended for patients with an HSA (health savings account) or an FSA (flex spending account).

If you would like to set up a Greenlight account, please see Jess Hawley when you are in the office or contact her via phone or email below.

How May I Pay?

We believe that healthcare is important and do not want finances to keep you from receiving care that you might need. Other arrangements may be possible and we are always willing to discuss then with you. Please do not ignore this request.

I look forward to your personal interest and cooperation in this matter.

Sincerely,

Jessica Hawley, CPC

Billing Supervisor

Phone: 413-549-8400

Email: jhawley@doctorkate.net

TO THE AFP COMMUNITY AND OUR FRIENDS IN WESTERN MASSACHUSETTS

The SCOTUS decision to strike down longstanding protections afforded by Roe v. Wade criminalizes medical care and limits access to health care. The American Academy of Family Physicians weighs in.

Atkinson Family Practice provides Reproductive Health Services including IUDs, Nexplanon, free condoms, and other methods of contraceptive care, as well as all routine screening exams and testing for our patients.

Here are some importation FAQs involving the recent Roe v. Wade decision. These FAQs pertain specifically to Massachusetts and include patient resources.

AFP will be closed on Monday, July 4. We will be open on Saturday, July 2 for our urgent care hours and will re-open on Tuesday, July 5 during normal business hours -- 8am-7pm in Amherst and 8am-6pm in Northampton. Have a fun and safe holiday weekend!

AFP BULLETIN BOARD

Quick PSA Announcement--Please check your appointment reminders so you come to the correct office for your doctor's visits. Call our office if you're not sure where your provider will be seeing you. Thanks!

The pediatric Pfizer COVID-19 vaccine has been approved for children 6 months to 4 years of age. We will have the approved vaccine available in both offices starting June 23! Please contact either office to book an appointment by calling 413-549-8400 or emailing reception@doctorkate.net.

Make sure to add our launch party for Emsella and EmFemme to your calendar! It will be July 20 from 5:30-7:30pm in our Amherst office. You can see the Emsella chair and learn more about the new EmFemme 360--and even try out the Emsella chair! You can find out more about treatments for incontinence, pelvic strengthening and vaginal rejuvenation. We will have raffles with prizes, food, drink and more!

Don't miss this party! But you have to RSVP to get on our exclusive guest list! Contact us at events@doctorkate.net. Here's to Pelvic Power! July 20 from 5:30-7:30pm. RSVP to events@doctorkate.net

Click here for the latest issue of the AFP Newsletter

CANCELLATION/NO SHOW POLICY AT AFP

If you must cancel any appointment, including all group medical visits, please note the following policy: All cancellations require a 48 hour notice. If you do not cancel within that timeframe you will be charged a $50 no show/late fee. DO NOT leave a voicemail over the weekend. This will not be accepted as a 48 hour notice. You need to call or email the office on the Friday before.

Contact events@doctorkate.net to receive a copy of the latest Group Medical Visit Class Listing Flyer

Atkinson Family Practice offers cutting-edge, evidence-based care with a personal, warm, whole-family approach.

Atkinson Family Practice Blog