Welcome to the AFP Billing page serving both Amherst and Northampton locations. The buttons below enable patients to pay and can help set you up with a payment plan, if necessary. If you have any billing-related questions, please call 413-835-0605 and ask for one of our billing reps.
Important Information from the Billing Office
Our office now accepts Allways Health Partners, previously Neighborhood Health Plan. This DOES NOT include Neighborhood Health plan members through MassHealth.
Important Information from the Referral Office
When a referral is needed to be processed for a patient, the following information is needed in order to do so:
- Patient name and DOB
- Provider full name and NPI number
- Fax number to send the referral once obtained
- The reason for the visit
- The date of the appointment if one has been scheduled
- The location of the specialty office if there is more than one
We will only contact the patient if there is a problem or we need more information. We do not call patients back after a referral is sent.
If you have any questions, please contact our Referral Coordinator at 413-549-8400 or firstname.lastname@example.org.
Atkinson Family Practice now has a referral email for all referral related questions and comments. Please defer all referral related messages to email@example.com.
Insurance Plans We Accept
We except Cigna, Aetna, United Healthcare, Medicare, Tufts, HNE, HPMC and BCBS. We also accept MassHealth Standard and Partner's Healthcare Choice ACO (CarePlus). Call our office to check on other insurance policies.