AFP Providers and Staff



  • Dr. Kate Atkinson, MD, FAAFP

    Dr. Kate received her medical degree at UMass Medical School in 1996 and completed her Family Medicine Residency at UMass in Worcester. She began her career as a Registered Nurse in California, having received her BSN from California State University in Los Angeles. Her work in Oncology and Hospice spurred her interest to transition to medicine from nursing. Dr. Kate is a Fellow of the American Academy of Family Physicians, and is Board-Certified by the American Board of Family Physicians. Kate and her husband Steve live in Amherst—their 4 kids are growing up much too quickly. You can often see her family performing in local theatrical productions, dancing or playing Ultimate. In her free time Dr Kate loves spinning and paddleboard Yoga. Doctor Kate can be reached via e-mail at

  • Ashley Crane, DNP, FNP-C

    Ashley is brand new to AFP and although she is new to being a nurse practitioner, she was a nurse for 16 years. She has worked in emergency medicine, labor and delivery, and case management and she has cared for all ages. She has a strong interest in pain management and alternative treatments to effectively treat chronic pain. Ashley did several of her clinical rotations at AFP while earning her Doctorate in Nurse Practitioner from Elms. After graduation, she interviewed many places but none of them compared to the collaborative process she had experienced at Atkinson Family Practice—we are thrilled that she decided to return to work with us. Ashley is from Chicopee, is married to AJ, and is a mom to three boys. She enjoys being a mom and watching her boys play all of their sports. She proudly admits to being a soccer mom! She also enjoys being outside, mostly hiking and biking.

  • Jennifer Jordan, DNP, APRN, FNP-C

    Jennifer received her Doctor of Nursing Practice (DNP) from Elms College in the Spring of 2018 and become certified as a Family Nurse Practitioner shortly after. She has nearly 20 years of nursing experience ranging from acute care, case management, public health and nursing leadership. She is passionate about integrative family medicine and a team approach to bringing wellness to the whole person, family and community. Jennifer believes healthcare does not end once symptoms are treated. True wellness is a state of whole being- achieved by building partnerships between patients and providers. As a provider, she welcomes the privilege to coach and educate her patients, their families, and the community to optimum health. Jennifer’s philosophy is deeply rooted in achieving a healthy lifestyle to promote wellness while meeting patients where they are in their journey. Jennifer lives in Belchertown with her husband, their four children, two dogs, and parrot.

  • Michele Spirko, MD

    Michele received her medical degree from the University of Connecticut in 1996 and stayed on at UConn to complete her Family Medicine Residency at Saint Francis Hospital in Hartford. She is Board Certified by the American Board of Family Medicine. Michele has a passion for teaching and completed a Faculty Development Fellowship at Virginia Commonwealth University School of Medicine, subsequently serving as faculty. She is currently Adjunct Faculty in the Department of Kinesiology at UMass Amherst. Michele and her husband have lived in Western Massachusetts since 2001, and she savored a prolonged career hiatus to stay home full-time and raise their growing family. An enthusiastic modern quilter, she can also be found cheering her kids on at sporting events, tackling DIY home projects, and expanding her perennial gardens. Time at the beach with her family (and dog!) is her favorite thing of all.

  • Katelyn Dutkiewicz, PA-C

    Katelyn completed her undergraduate work at Smith College with a focus in psychology in 2004 and her degree as a physician assistant through Massachusetts College of Pharmacy and Health Science in 2008. Since then she has been happily practicing Family Medicine. She finds it a true pleasure to work with patients of all ages on their journey through life, and follows a team approach to care between patient and provider. She recognizes that health is comprised of mind, body and spirit, and passionately approaches patient care with that in mind always, embracing AFP integrative resources whenever possible. Born and raised in Westhampton, she is now happily settled back there with her husband and two beautiful daughters! Initially stationed at the Amherst office, she is now exclusively in Northampton hoping to embrace and support the community on “the other side of the bridge”! Spare time is scarce, but whenever possible she loves to stay active and fit cycling and running, gardening, and hustling around town with her children.

  • Jenna Gigliotti, MPAS, PA-C

    Jenna grew up in a suburb outside of Pittsburgh, Pennsylvania. She completed her Bachelors and Masters degrees at Duquesne University and became a certified Physician Assistant in August of 2016. She has completed an online Certificate in Plant-Based Nutrition from Cornell University. She is also Board Certified in Lifestyle Medicine from the American College of Lifestyle Medicine. When she is not working, you can find her running on trails and competing in local races, hiking, playing with dogs, vegetable gardening, cooking tasty plant- based meals, practicing yoga, and reading. She currently lives in South Amherst.

  • Charles Milch, MHP, MBA, PA-C

    Charles has been a National board certified physician assistant since 1995 and has a background in engineering and information systems as well as business. Charles is also the chair/program director and assistant professor of Physicians Assistant Studies at Springfield College. During his entire career as a PA, he has been and continues to be an advocate for positive lifestyle change to prevent chronic disease and improve the quality of his patients’ lives. In his free time you can find Charles biking around Amherst.  He also enjoys gardening, hunting. fishing, dancing, skiing, playing the mandolin, practicing Spanish and also doing community service work in Nicaragua.

  • Mark Ryan, PA-C

    Born in Missouri, Mark grew up in Sutton, MA and first moved to the Pioneer Valley while completing his undergraduate degree in Kinesiology from UMass Amherst, graduating in 2015. He then went on to graduate from the Physician Assistant program at Springfield College. During his training, Mark had the opportunity to complete a clinical rotation at Atkinson Family Practice. He greatly enjoyed working with the entire staff and patients. Mark was drawn to AFP’s integrative approach to patient care and welcoming atmosphere. In his spare time, he enjoys running, playing basketball, hiking, fishing, biking, and spending time with family.

  • Miranda Tsoumas, PA-C

    Originally from Belchertown, Miranda is one of our PA’s and graduated from the Springfield College Physician Assistant Program. Primary care has been a long dream of hers, and she loves building lasting relationships with her patients. Today, Miranda lives in Belchertown with her husband and enjoys spending time with her family whether it be camping, kayaking, hiking, or listening to/singing with her dad’s band. She also enjoys spending time with her sons Themis and Elias..

  • Sarah Vacca, PA-C

    Sarah grew up in Reno, NV, but went to college in Boston, MA and stuck around ever since graduating from BU in 2012. She chose to apply to PA school and is fortunate to have attended the Springfield College PA program which allowed her to stay in the Pioneer Valley, a community she has grown to love. In her free time, Sarah enjoys spending time with family and friends, being outside, and playing with dogs.


  • Patience Bousel, CSE, CTP, LMT

    Patience has been involved in the field of natural health for over 25 years. Her work uses gentle techniques to provide deep, long-lasting relief from pain, tension, and stress. She is a certified practitioner of Clinical Somatic Education and The Trager® Approach, as well as a Licensed Massage Therapist, providing Kripalu Bodywork and therapeutic massage. Patience has an eclectic background, having studied French and Art History at Bryn Mawr College followed by music school and training as a piano and harpsichord technician. She and her husband lived in Quebec for 20 years where they raised three children and a few dogs, and where Patience embarked on her study and practice of holistic health. Personal challenges led her to the study of oriental medicine and whole foods with a certification as a Natural Health Educator. With her current focus of Somatic education, she loves helping to empower her clients to find new possibilities for physical freedom and lasting change.

  • Haiying Conover, LMT

    Haiying is a Licensed Massage Therapist who graduated from The Massage School in Easthampton. This was a twist in her professional plans since she actually holds her Bachelor’s and Master’s degrees in Agriculture. Haiying says she has always been told that massage therapy was her calling as she used to practice on friends and family using unique techniques she learned growing up in Northeast China. In her practice she combines many methods including Shiatsu, Acupressure, Swedish, cupping, etc. Outside the office, Haiying loves to cook and teach Tai Chi outside during the warmer months, she’s always taking new students!

  • Deb Ellis, MSPT, NCS

    Deb is a clinical specialist in neurologic physical therapy with over 20 years of experience in a wide variety of practice settings treating people with both neurologic and orthopedic medical issues. Her current clinical focus is on treating people with acute and chronic neurologic or neuromuscular challenges including needs in the areas of balance, mobility training and functional strengthening. Additional practice encompasses group work in the specialty areas of Parkinson’s Disease, Multiple Sclerosis, Osteoporosis and chronic pain.

  • Allison Marino, LMT

    Allison brings over 15 years of dedicated work experience and education to the table. As a licensed massage therapist specializing in orthopedic, myofascial and pain management therapies, Allison combines various soft-tissue modalities in order to reduce pain and improve function for her clients. Her foundation is built on many years training in fitness, movement therapy and corrective exercise. Allison offers customized and articulate manual therapy and welcomes all into her practice.

  • Emma Nawskon, LMT

    Emma came to massage therapy by way of elderly care, teaching music, and addressing her own aches and pains. When helping care for her grandparents, she saw how much a massage therapist improved her grandfather’s mobility and quality of life after he’d had a series of strokes. As a music teacher, breathwork and body mechanics were at the core of her practice and got her interested in muscle tension and overuse injuries. And as a massage therapist she wants to find the imbalances and tension patterns our bodies have and correct them using Myofascial Release, Structural Integration, Trigger Point Therapy, and Active/Passive Release Techniques in order to improve mobility and function, reduce pain, prevent injury, and create long lasting results.

  • Anne Ye, MSPT

    Anne Ye is an Orthopedic physical therapist who received her Masters of Science degree from Columbia University. Anne’s 12 years as a PT began in pediatrics in the NYC public schools. She then switched into outpatients orthopedics and has worked in private practices or hospital settings. Anne pursues further education through Continuing Education classes, and has an extensive background in dance, figure skating, Pilates, Yoga, tennis and Ultimate Frisbee. Her passion in PT is to help individuals achieve a healthy spine and better awareness of their body mechanics through functional stability and strength.


  • Emily Bloch, LCSW

    Emily is a therapist for adults, pre- and postpartum parents, elders, adolescents, college students, and children over 8. She collaborates with clients to better understand themselves and to create new, more compassionate ways of living going forward. She specializes in working with individuals, couples, and families who are experiencing stress or anxiety while adjusting to new realities, as well as challenges associated with relationships, parenting (prepartum through empty nest), grief, aging, school or career struggles. Her previous clinical work has been in community mental health, college counseling, high school, hospice, and outreach settings. Emily earned her degree from the Smith College School for Social Work. Emily also holds an MFA in Fiction Writing and comes to clinical social work after a first career as a writer and journalist with a focus on parenting and women’s health.

  • Natasha Campbell, LICSW

    Natasha provides individuals who at some time have felt marginalized, rejected, oppressed, discriminated, and need a safe space to emotionally explore the psycho-dynamics of their life trials, not short from trauma to daily stressors. She specializes with those struggling with depression, anxiety, OCD, gender transitioning and questioning. Using a multicultural center approach, CBT, motivational interviewing and strength-based perspective, she engages with individuals to reach their desired potential. Natasha has over 12 years of experience working with adolescents ages 13-23, families, and couples. Along with her clinical work, she currently teaches as an adjunct professor for the school of social work with both Elms and Smith Colleges. Natasha understands the need to connect privately, culturally and ethnically in therapy. She has a special interest in working with professionals, multicultural populations, African-Americans, Caribbean-Americans, Hispanic, Biracial identities, transgender, LGBTQIA, and all populations of people that struggle to comfortably address their mental health needs.

  • Greg Petrosky, Ed.D

    Greg received his doctorate from Boston University where he focused on developmental studies and counseling. He has extensive training in both clinical psychology and sport psychology. He and his wife served in the Peace Corps before settling in Western Massachusetts. He has been practicing as a licensed Psychologist in this area since 1995. In addition to the development of programs and consultations to schools, Greg provides individual, family, and group psychotherapy serving children, adolescents, and adults. With use of behavioral, cognitive, and family techniques he seeks to create a supportive therapeutic environment that examines each member’s readiness for growth and builds upon their individual and collective strengths. Some specific areas of interest include working with people who are struggling with concerns about their bodies and weight. He enjoys helping people understand the relationship between food and psychological health. He also works with athletes, students, and professionals interested in strengthening their psychological skills as a means to improve performance.

  • Nora Schwartz-Martin, MD

    Nora joined Atkinson Family Practice in 2013. She was trained in psychiatry at New England Medical Center Cambridge Health Alliance, and Harvard University Student Services, and received training at Boston Psychoanalytic Association. She has extensive training in psychopharmacology and emergency psychiatry.The opportunity to work at an integrative medical practice AND raise her family in the town she grew up in was too good to be true, so Nora joined the AFP team about three years ago. She believes she definitely made the right decision. Nora and her husband are the proud parents of two special needs teenagers, and their many talents continue to amaze them every day. In her free time, Nora loves skiing and swimming with her boys, and escaping the chaos of everyday life with her husband for date nights at the movies.

  • Evan Shopper, LICSW

    Evan earned his degree from the Smith School of Social Work, and provides a compassionate, safe, and non-judgmental atmosphere to help his clients better understand themselves and those things which create suffering in their lives. He has an honest, straightforward approach, and is warm and respectful of his clients’ struggles and strengths. Believing that everyone is affected by past experiences and relationships, Evan helps others understand how these experiences affect them so that they can find healthier ways of living.While Evan works with adults, he also specializes in working with adolescents/children. He has experience treating people with trauma and abuse, complex relationship issues, and parenting challenges. When working with children, he collaborates closely with parents and guardians to support them and their specific family needs, and also works with Spanish-speaking parents. Evan can be reached on his confidential line at (413) 835-1593

  • Jennifer Smolinski, JD, MS, M.Ed.

    Jennifer Smolinski joins AFP as our child/young adult therapist with a vast array of experience. She is a trained school adjustment counselor as well as an attorney. While working toward a Doctorate in Educational Leadership and Supervisions at American International College in Springfield, MA, she discovered that she prefers directly working with young people and their families. Her work at Atkinson Family Practice will be as a therapist and advocate to provide support with social-emotional learning issues, anxiety, ADHD and stress management. Jennifer sees herself as part of a team working with kids and their families.

  • Anne Vaillant, Psychiatric NP

    Anne Vaillant has worked in healthcare for over 30 years as a CNA, counselor, RN, nurse midwife and psychiatric nurse practitioner in community health centers, birth centers and tertiary care centers across the state. Anne joined AFP in January 2019 and is thrilled to find a holistic “medical home” where she can help to integrate primary care and mental health in one practice. Anne’s many clinical interests include mindfulness-based therapies, dialectical behavior therapy, and the relationship between adverse childhood experiences and subsequent mental and physical illness. In her spare time Anne can be found hiking with her family, gardening, fermenting, or making mosaics.

  • Chaia Wolf, LICSW

    Chaia is trained in Psychodynamic, Cognitive Behavioral Therapy, EMDR, Mindfulness, Clinical Hypnosis and various meditation techniques. She has been a therapist helping individuals, couples and families transform their lives since 1997. She specializes in helping couples deepen and enrich their relationships, and parent more effectively. She is trained in Imago therapy, Gottman therapy and Non-Violent Communication. She provides the Stress Management Program, which helps individuals manage anxiety by developing healthy habits and positive solutions. She also provides a Women’s Holistic Health Program, supporting pre/postpartum women, women grieving pregnancy and other losses and women diagnosed with cancer and other health concerns. Chaia also offers Divorce Mediation Services. She has been a divorce mediator for the past twenty years and is a facilitator and program coordinator for divorce services with the Hampshire Probate Court. In her spare time, you can find her enjoying the trails, either on foot or cross-country skiing with my amazing family and puppy. In the summer time, she is either paddling in her kayak, picking blueberries in Maine, immersing herself (and family!) into new cultures, or just spending time laughing, playing cards, being in the community, and breathing deeply. She can be reached at

  • Peter Wood, LICSW

    Change is opportunity…and just because we don’t see the answer doesn’t mean it’s not there. Therapy may take a variety of paths depending on the goals of the person seeking help. Peter has over 20 years of experience providing treatment for people who have had the wisdom to recognize a problem and the courage to ask for help to improve his/her quality of life. Peter works with individuals of all ages, couples, families and facilitates a group for people in recovery at Atkinson Family Practice. Peter has worked extensively with people experiencing challenges with anxiety, mood, thinking and substance use. He has a contagious love of learning with humility and innovation. You can reach Peter by phone at (413) 253-4094, or by e-mail at


  • Jessica Jimison, FNP-C, IFMCP

    Jessica was raised in Amherst, grew up as a landscaper, and got her Bachelor’s degree in Biology from UMass Amherst. She got her Master’s in Nursing from Boston College and worked as a Nurse Practitioner on the Fort Peck Indian Reservation in Wolf Point, Montana. She joined AFP in 2016 with nine years of experience in family practice. Jessica loves the blending of science with education that is the practice of medicine, and also the art of working with individuals, meeting people where they are, and empowering them to care for their health. She expanded her medical toolbox by becoming an Institute for Functional Medicine Certified Practitioner in 2018. Jessica lives with her daughter in Amherst, and enjoys road trips and pruning in the landscape.

  • Elizabeth Gelotte, NBC-HWC

    Liz graduated from the University of Massachusetts Amherst in 2015 with a bachelor’s degree in Biology. She worked at Northampton Pediatrics before becoming a medical scribe for us here at AFP. Liz spent her first years at AFP scribing with Jessica Jimison. Throughout that time she learned a lot about functional medicine, and became interested in the holistic approach to health. In August 2019 she completed her certification as a Functional Medicine Certified Health Coach. In February 2020 she passed her boards as a National Board Certified Health & Wellness Coach. Liz is now transitioning from scribing to coaching full-time. She enjoys helping people reach their health and wellness goals. Her favorite part about working with patients is getting to hear all kinds of stories from all walks of life. In her spare time, Liz likes to go hiking and snowboarding.

  • Nicole Smigiel, Functional Medicine Receptionist

     Nicole grew up in Ware, MA and went to Gibbs College in Boston to study Visual Communications. After working retail for a number of years, Nicole decided she needed a change of pace and began school at Porter and Chester in Chicopee in the Allied Health program. She initially heard about AFP from a friend and thought our work environment would be a great fit for her. Nicole has now been with us for a total of five years! Today she works as our Functional Medicine Receptionist upstairs, and her favorite part of the job is really getting to know the patients. Nicole lives in Palmer with her husband. She also helps run Quality Auto in Agawam, MA alongside her husband. In her spare time, Nicole loves to be outside on her boat with her husband. Her family and friends mean everything to her.


  • Wendy Chabot, MD, FAAP

    Dr. Wendy Chabot, M.D. is a pediatrician, health and wellness coach, and instructor of mindfulness based stress reduction. With a strong commitment to health risk reduction and lifestyle interventions, she has received additional training in cognitive behavioral therapy for insomnia and smoking cessation.

  • Judy Grupenhoff, MS, M.Ed., NBC-HWC

    Judy has an MEd in Counseling Psychology, is an Integrative Health and Wellness Coach trained at Duke Integrative Medicine, and is a HeartMath® Certified Interventions Professional and Trainer. For the past 10 years she has worked with adults and adolescents, individually and in groups, helping them build resilience and improve health and well-being on all levels. Her skills-based approach synthesizes the latest research on stress physiology, neurobiology, and self-compassion and helps individuals learn practical skills to lower stress and anxiety and quiet their critical inner dialogs. In her free time Judy can often be found sitting on a rock near water, digging in the garden, or experimenting in the kitchen.

  • Fatemeh Giahi, Ph.D., RDN

    Fatemeh has certificates of training in child, adolescent, and adult weight management. She is a certified LEAP therapist. She also provides medical nutrition therapy for patients who have dietary health concerns, such as obesity, diabetes, heart disease, digestive disorders, and food sensitivity. Dr. Giahi believes it is her job to help you eat the right foods to stay healthy and active. Good nutrition is vital to a healthy lifestyle and is essential in the prevention of many chronic diseases such as diabetes and heart disease. She is a registered dietitian and a licensed nutritionist with a PhD in Nutrition from the University of Massachusetts in Amherst. She has taught courses in nutrition and health in Amherst for many years and has two certificates of training in adult weight management and child/adolescent weight management from the Academy of Nutrition and Dietetics. Another area of her expertise is digestive health. She works with clients with all kinds of digestive issues including IBS, IBDs and food allergies.

  • Amanda Mittman, RDN, LDN

    Amanda is a Registered Dietitian Nutritionist in Western Massachusetts. In addition to private practice, for the past five years, Amanda has worked at Head Start & Early Learning Programs as the Nutrition Specialist and the Health Manager. Amanda takes a collaborative approach with her work and finds that when it comes to setting nutrition goals the client knows best. With anyone she works with, Amanda takes a non-diet, weight-inclusive/neutral approach focusing on improving health outcomes without an emphasis on weight loss. She has found great success in sharing “Intuitive Eating” and “Health At Every Size” paradigms with her clients and has a passion for helping people ditch “diet culture,” finding freedom and acceptance around their body and food. Along with pursuing her Masters of functional nutrition, Amanda is also training to be a Certified Intuitive Eating Counselor. Amanda received her BA in Communication from The George Washington University and completed her dietetic coursework and internship at New York University and Keene State College. She is currently working on a Master’s candidate in Human Nutrition at the University of Bridgeport.


  • Loki

    I became an Atkinson Therapy Dog in 2015 and I still have my puppy personality, but I’m VERY gentle and LOVE to be patted. I may even try to lick your face! I am a chocolate Lab Mix and I was a stray adopted through Labs4Rescue, so no one knows much about my history. If you ever hear me bark don’t be concerned…I only want treats or to go outside! I have no qualms about staying behind the desk to bother the AFP office workers or sprawl out in the Provider’s Office, so please let anyone who works here know if you’re uncomfortable around or allergic to dogs and they’ll make sure I stay in the back!

  • Cammie


  • Karye Allard, Special Projects Coordinator

    Karye was born in Lincoln, Nebraska and grew up in central Texas/ on Padre Island off the Texas coast. After taking classes at a few different colleges, she decided to pursue a Radiologic Technology degree from Springfield Technical Community College. Karye was in the Army National Guard for eight years. During that time, she deployed for a year in Baghdad where she met her husband. Karye first came to AFP as a medical scribe after returning to the states from Iraq. Karye left AFP towards the end of 2015 and worked at Baystate Medical Center in the trauma center. While at Baystate, Karye saw numerous life-threatening cases. A large take-away from her time there was not to take anything for granted. She returned to our office in the summer of 2018 as the Education Coordinator – we are so happy to have her back! Outside the office, Karye loves spending time with her daughter, hiking with their two dogs, and spending time on their boat.

  • Karis Condry, Case Manager, LPN

    Karis started at AFP in 2013 as an LPN, and is very close to finishing her education to become a Registered Nurse. She has served as head of clinical in the past, and currently is the case manager. In her spare time, she likes to jet ski, watch documentaries about Big Foot, spend time with her son Weston, and prepare for Christmas.

  • Tommy Mason, Clinical Assistant

    Tommy recently graduated from Davidson College, and plans to start medical school in the fall of 2021. He was in and out of hospitals as a child, and that inspired to go into the field of medicine. Tommy was raised in Boulder, Colorado and now lives in Amherst. In his free time, he loves being outdoors and exercising. He is as excited to be at AFP as we are to have him, and he is ready to learn everything he can about helping patients in a family medicine practice.

  • Lisa Elliott, Clinical Liaison

    Lisa grew up in Holyoke, Ma. She has two amazing kids of her own and four stepchildren that she absolutely adores. She is currently working on her BA in forensic psychology. Before becoming Clinical Liaison, Lisa worked for many years at the front desk. Outside of AFP, Lisa tries to find some time for herself by relaxing and going on special trips with the kids to do fun things. She loves going to the beach and just being outside.


Amherst Front Office
  • Kiana Parks, Lead Receptionist

    Kiana grew up in Ware, Massachusetts with her mind set on being a veterinarian. After working in a medical setting for the first time back in 2017, she became interested in being part of the medical field. AFP has a lot to offer to both employees and patients and that was one of the main reasons she was so interested in joining the team. Her favorite part of the job is patient interaction, and seeing all the cute pups and babies that come to the practice. While at the office, there is a very GOOD chance you will catch her talking about food. Outside of work of work, Kiana enjoys spending time with her pup Miley, being outdoors, and she ESPECIALLY loves being at the beach with a nice ice cold beverage. Being a receptionist might be her day job, but after her shift is over, she loves putting on a concert in her car.

  • Lindsey Boller, Receptionist

    Lindsey has lived in Amherst, MA since the summer of 2019. She moved from Buffalo, New York where she lived her whole life with her parents and three sisters, to be with her boyfriend as he attends graduate school at UMass Amherst. Before starting her job as a receptionist at AFP she worked as a pharmacy technician at CVS. She has a passion for helping people and loves interacting and getting to know patients (old and young). She currently lives in Amherst with her boyfriend, their two guinea pigs Harvey and Stanley, and their cat Chemi. Lindsey loves being outside and can often be found reading or taking a nap in her free time.

  • Kellie Rainville, Receptionist

    Kellie is excited to be joining a practice that provides every patient with comprehensive, functional, and human-centered care and to work in an office that values collaboration so highly. Kellie graduated with a bachelor’s degree in Marketing Communications from Emerson College and hopes to go back to school to get her Master’s in Psychology in the next few years. In the meantime, she enjoys spending her spare time with her family and friends, crocheting, curling up with her cat and a good book, cooking, and watching nature documentaries with her roommates.

  • Megan Russell, Receptionist

    Megan grew up in Sunderland. She attended UMass Amherst where she graduated with a bachelor’s degree in English. Originally she had plans to be a librarian, however, after she graduated college she landed a job as a medical receptionist. Since then her interest in the medical world has grown. She is currently working on finding her niche in the medical world, while learning all she can as a receptionist. Her favorite part of being a receptionist is getting to know the patients. In her spare time you can find her curled up with a good book, knitting, writing, or spending time with her dog.

  • Ginger Goldsbury, Driver

    Ginger comes to AFP after a 30 year career at UMASS as an Associate Director in the Career Center.  She enjoyed working with people, giving work shop presentations, coordinating events and career counseling. She is not one to sit idle after retirement and continues working with the public now as our driver. Her smiling face and inquisitive nature was a perfect choice to represent us as an extension of our office. Ginger primarily drives for us on Mondays in our 2012 Toyota Hybrid Prius. In her free time she enjoys playing golf and traveling.

  • Kim Rose, TMS Coordinator/Scanner

    Kim Rose started out at AFP as a scanner, and has since taken on the responsibilities of TMS Technician and Coordinator. Kim is an integral part in the TMS process.

  • Eric Freeman, Scanner

    Eric Freeman, Jr. was born and raised in New Orleans, Louisiana. You can tell when he reheats his lunch. He earned a Bachelor of Arts in Political Science from Louisiana State University. He has held several different jobs in many different industries, from desk clerk to disc jockey, from writer and photographer to housing counselor. He loves meeting new people, working with people, and solving problems with and for his co-workers. He joined AFP in 2020, and less than two weeks later the NBA suspended its regular season due to the coronavirus pandemic. A harbinger he is not, though he was knighted “The King of Cleans” as he developed an internal sterilization protocol to keep the Amherst office and its employees and patients safe. On his off time, you can find him by following the smell of hot sauce and the booming of bass.

AFP Amherst Billing & Back Office

Amherst Back Office
  • Linda Hegarty, Office Manager

    Linda has been with the Atkinson Family Practice since June 2009. She loves the local community and has lived in Belchertown the past 20 years with her husband Patrick raising their six “amazing” children. She feels that the best part of her job is chatting with our patients and making sure they come in the door with a smile and leave just as happy! Above all, her family is her number one priority and loves the time she spends with them. Enjoys a good book, the sunshine and a great glass of wine! Writing is her passion and in her blood. Her late father was a published novelist and poet. She someday hopes to follow in his footsteps by publishing a novel herself.

  • Jordan Conrad, Assistant Office Manager

    Native to Western Massachusetts, Jordan Conrad, B.S. previously held the position of the Clinical Lead at AFP NOHO after working at AFP Amherst as a Medical Assistant and Scribe. She has a degree in Biology from Fitchburg State University with a concentration in health sciences. Her favorite part of working at AFP is getting to talk with the patients and play with the dogs and babies that visit the office. In her spare time, Jordan enjoys spending time with her family and friends, doing outdoor activities, and drawing/ceramics.

  • Lynn Cournoyer, Medical Bookeeper

    Lynn grew up in New Hampshire and moved to Massachusetts after graduating high school. She has worked in various accounting and administrative positions and has completed two accounting certificate programs at Greenfield Community College. She was attracted to AFP because of AFP’s approach to medicine. Nutrition, exercise and prevention have always been high on her list. Lynn is also an animal lover and enjoys having the therapy dogs in the office. She is thrilled that you are not just a number here. That is very apparent in the members of the AFP team. A genuine care and concern for their patients! The practice is very supportive of professional growth. Lynn lives on a small farm in Millers Falls with her husband, three dogs, cat, horse and chickens. She enjoy gardening (veggies and flowers) and spending time with the fur kids!

  • Jessica Hawley, Billing Supervisor

    Jessica began her career with AFP in September 2015 and leads a team providing all aspects of billing, including insurance questions, coding and payments. She holds a CPC certification through the AAPC and has over 12 years of experience in healthcare, billing, and coding. Jessica and her husband, Bryan, have a beautiful daughter, Kaitlyn, Max the cat and a massive slobbering dog named Napoleon. She enjoys spending quality time with her family camping and hunting on their property in Russell.

  • Cheri Couture, Billing Specialist

    Cheri worked for many years in the manufacturing world before she changed career paths and joined the medical field. She has an Associate’s Degree in Business Management and is also a Certified Medical Assistant. She has been here at Atkinson Family Practice since 2011 when she started in Clinical and now works in Billing.Cheri was born and brought up in Ware, where she continues to live with her husband Terry and their three fur-baby boxers: Zeus, Zeena, and Tytus. Her children, grandchildren, dad and siblings all live in the area and play an important part in her “family oriented” life.Any free time she can find is spent developing spiritually; creating specialty woodworking projects; taking pictures of nature/people/animals; shooting archery; and relaxing by reading, crocheting, and scrapbooking.Cheri’s life experiences have taught her to forever seek out the good in life and the beauty in each day…laugh often and enjoy creation, appreciate the magic. One of her favorite quotes is from Wayne Dyer…”Everything that has happened to you is either an opportunity to grow or an obstacle to prevent you from growing…YOU get to choose!!”

  • Nancy Lockwood, Billing Specialist

    Nancy has a long history of administrative work in the healthcare environment. Her first experience was billing in a dental/surgical practice where she eventually came to manage the financial department. She then obtained a certificate in billing and coding from the Branford Hall Career Institute and went on to hospital billing and eventually outpatient billing for several different practices prior to finding her home here at AFP. She enjoys living in Belchertown and takes long walks at Quabbin Reservoir whenever she gets the chance. Her favorite escape is to coastal Connecticut where she visits her son, daughter-in-law and three grandsons. She likes to spend down time with her newly adopted kitty, Pumpkin.

  • Cathy Wolf, Referrals Coordinator

    Cathy comes to Atkinson Family Practice after 15 years of classroom teaching and leading camp programs at a local day school. Cathy has loved exploring local conservation land with students and providing opportunities for learning about local wildlife and ecosystems. Cathy loves hiking and mucking about. She also has a passion for writing and drawing, especially colorful mandala drawings with Prismacolor pencil. Cathy’s two children live too far away!- one in Montana and the other in Burlington, VT, on his way to emigrating to Canada, to live with his wife in Montreal. Cathy lives in Pelham with her husband and their two rescue dogs, Samwise and Pippin. She comes to Atkinson Family Practice with the desire to help people have access to the healthcare and services that they need.

  • Kristie Poehler, Class Coordinator/Marketing Manager

    Kristie has been with AFP since October 2019. She began as Marketing Manager and then took on the role of Class Coordinator. Kristie has a Master’s in Education and is studying to become a Community Health Worker. She is a published author of historical fiction and non-fiction and loves to travel, read and cook. Kristie lives in Belchertown with her son.